SKILLS/EXPERIENCE SUMMARY

7 yrs – Direct Marketing
6 yrs – Digital Marketing
5 yrs – Broadcast Marketing
5 yrs – Management
5 yrs – Adobe Photoshop
13 yrs – Customer Service
15 yrs – Microsoft Office
7 yrs – Audio/Video Production
3 yrs – Database Mgmt (SQL)
6 yrs – Website Design/Content
4 yrs – Consulting
3 yrs – Event Management

CAREER OVERVIEW

Digital Marketing Manager – Matrix Broadcasting (formerly NextMedia) – Jan 2011 to Nov 2014
• Digital sales and support for local businesses including offering consulting, websites, graphics, and social media based solutions. Monthly goals of $12,000 – $18,000 in digital revenue
• Created and managed websites, social media, graphics, email marketing and video production for two Chicago market radio stations which also included staff training on digital services

Interactive Content Director – Website Solutions US – Aug 2009 to Sep 2010
• Digital sales and support for national clients of syndicated radio show which included product placement and graphics on live video stream, website banners, and affiliate marketing
• Helped to create and oversee 5 websites for company which included writing compelling web content, video production, and using social media to connect with clients on a daily basis

Senior Client Services Coordinator – The Allant Group – Jun 2007 to Aug 2009
• Dedicated technical support representative for Bank of America direct mail and telemarketing projects which included quality control and troubleshooting any errors in process
• Participated in ongoing departmental meetings about best practices to effectively handle existing clients, and also worked with Business Development team to grow new accounts

Business Analyst – Experian Information Solutions – June 2004 to Mar 2007
• Consulted with banks, mortgage companies, auto dealers, and credit unions to most effective criteria for pre-approved credit offers and managed project from beginning to end
• Dedicated technical support representative for Discover, Citi, and several medium sized financial intuitions which included travel and client training on credit pre-screen projects

EDUCATION HISTORY
Illinois Center for Broadcasting – Audio/Video Production – Nov 2007 to Aug 2008
DePaul University – Liberal Arts with Marketing focus – Jan 2003 to May 2006
College of DuPage – Marketing – Sep 1995 to May 1999